20 - May 17th thru May 23rd 1999, Vol
IX
Lufthansa:
Keen on Developing Yemen
Market
Lufthansa - German Airlines, has just installed a new country general
manager. He is a person who has over three decades of experience, having
served all over the world. Mr. Jurgen Dohne has just been transferred from
Cyprus. He replaces Mr. Sadik Elmas, who is headed for Khartoum.
At the same time, the airline is also transferring its regional
hub general manager, Mr. Michael Wurche, who was based in Cairo. He is
now moving to Lagos, Nigeria, where he will develop the West Africa hub.
On the occasion, Khairiyah Al-Shabibi and Yusuf Sherif of Yemen
Times spoke to the Lufthansa officials and filed the following joint interview:
Q: We understand you have asked for more capacity
for your airline?
A: Yes, now our planes are going
more than 90% full. That means we are refusing some passengers.
Lufthansa now flies ten times a week to Cairo. Of these, three flights
continue to Sanaa with A300-600 Airbus planes that have a capacity of 200
seats. About two thirds of these are assigned to our Cairo office, leaving
only 200 seats for Sanaa, which is not enough.
Our chairman has agreed to increase our flights to Cairo to 12 flights
a week next year. We have a choice to add one flight to Sanaa. In addition,
Lufthansa will fly bigger planes the A340-300.
Q: Have you raised this matter with the Yemeni
authorities?
A: We will have to discuss this
with the national carrier, Yemenia, with whom our relations are excellent
because we are both trying to expand the market. While we are competitors,
we do engage each other in a fair way. We hope we can arrive at a mutually
acceptable solution.
Q: Is the Sanaa runway adequate for the larger
plane?
A: I believe this is up to the
Civil Aviation of Yemen to decide. The runway may need some minor expansion
where the plane makes the turn.
Q: Lufthansa has been privatized. Is it true
that it is now making money?
A: World wide, Lufthansa is making
money, but return to investors is still very very low. Within the Middle
East region,the airline has been losing money over the last ten years.
It is only last year that we started to show profits.
Q: Is that due to privatization, and what did
it change in the company?
A: I am sure it is the main factor.
Privatization means more competitive performance, better savings on expenditures,
cutting down on staff, increasing productivity, improving services and
decreasing prices.
It is a solution against global competition.
Q: Lufthansa has been building airline partnerships.
What is the philosophy behind that?
A: Yes, Lufthansa and a number
of first-class airlines have built the 'Star Alliance'. This gives the
passenger the same attention and services wherever he/she is. Together,
these airlines serve more than 700 airports worldwide.
Q: How do you assess Lufthansa in Yemen?
A: We are very happy with the cooperation
we get from Yemenia and from the Civil Aviation authority. We are going
to build further on this cooperation.
Q; But the ticketing agencies and travel offices
complain that you are cutting back on their commissions?
A: In the past, the intermediary
used to account for almost 20% of the cost of the ticket. As we cut back
on expenses and on fares, we feel that this cannot continue. Travel agencies
can still collect their 9%, but we have to be competitive. This requires
that the passengers get the best fare.
Q: Will you consider flying into Aden?
A: In fact, we are thinking about
this. It is still a long shot. We hope we can fly into Aden via Alexandria,
Egypt, and onwards to Frankfurt. We will discuss this with Yemenia.
Q: Why hasn't computerization come to your
system here in Yemen?
A: That will come this year. A
passenger will even be able to make his/her own reservation.
In addition, Yemen will also be included in the regional website of
Lufthansa.
Q: Are there many "Miles and More" members
in Yemen?
A: Yes, there are about 400 members
and we hope the number will increase in the future.
Amery
Wins
First Battle to Protect
BASF Trade Mark
Abdo
Sallam Al-Amery has been waging a battle against the imports of imitation
goods into Yemen. "Many importers are driven by the incentive to make
quick profits by forging world-famous trade names of BASF products, especially
in pesticides and fertilizers," he said. That is why he has started
a long fight to stop this practice.
"For the last two and a half years, we have been fighting legal battles
in courts, and we have blocked entry of large consignments in various entry
ports. I am happy that we now a legal order from the court to block the
entry of any imitation product," he said. He is talking about Legal
order 71 of 1999 dated 24/03/1999.
The Sanaa and Aden Commercial Courts have been the site of legal battles
between Al-Amery and many of the imitation importers. The Deputy Chief
of Mission, Mr. Mathias Kiesler, and the Commercial Attache at the German
Embassy were involved in the matter. "They have helped us by lodging
a complaint with the Ministry of Foreign Affairs, and the Ministry of Agriculture,
which licenses the imports of the imitation goods," he said.
But getting a court order is one thing, and actually succeeding in protecting
the patent rights of the German company whose goods Al-Amery distributes
is another thing, as this businessman found. "I am now compelled to
assign a representative to all import ports to block the entry of forged
goods," he added. He also indicated that most of the forgeries take
place in cheap outfits in South Asia, and then they are brought into the
country. "These goods are then sold at a third of our prices," he
indicated.
By: Anwar Al-Sayyadi,
Yemen Times.
ROTHMANS
PRESENT PLAQUE
TO HAYEL SAEED ANAM
FOR I.S.O 9002
Rothmans International Tobacco a company recognized for its high quality
product, pay tribute to H.S.A. on the achievement of their manufacturing
plant in Taiz U.I.C. for obtaining I.S.O. 9002 accreditation.
In 1998 Rothmans and H.S.A. celebrated 40 years of business together.
The celebrations continued that year when in Oct. 98 the U.I.C factory
were audited by international auditors who deemed that the factory systems
within the Taiz plant were up to I.S.O. 9002 standards.
The plaque was proudly presented by Mr. A. Burnip, regional manager
of Rothmans to Mr. Ali Mohammed Saeed (H.S.A. Chairman) during April 99.
The General Manager of U.I.C. factory Mr. Mohammed A. W. Tarish and the
U.I.C. factory Manager Mr. Stan Radley of Rothmans expressed their pride
in the workforce in achieving such recognition.
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